What Should Customers Do to Get Their Vehicle Ready Before You Arrive?

Summary:

Mike keeps the preparation list simple. The most important thing is space: he needs enough room to open the vehicle's doors all the way and walk around the entire vehicle. A clean vehicle is also a real plus. If he is replacing a windshield or a front door glass, he asks that nothing be left in the front seats. If the work is in the back of the vehicle, the same applies to the back seats and cargo area. He describes a clean, accessible vehicle as the perfect scenario for a technician. None of these steps are complicated, but together they let him get to work right away and finish the job without having to move the customer's belongings or work around obstacles.

Answer:

For customers to get their vehicle ready for the technician and the replacement of the glass, I typically like to have enough space to open the doors all the way and walk around the vehicle completely. That is the biggest one. I need room to work on every side of the car, so a tight spot where I cannot get a door fully open makes the job harder. It is also a plus to have a clean vehicle. That means nothing in the front seats if I am doing a windshield or a door glass in the front. Same thing with the back if we are working in the back, I need that area cleared out. Pretty much, if you can have a clean vehicle with some room around it, that is perfect. That is the perfect scenario for me. It lets me get right to work, keep your belongings out of the way of any glass or tools, and get the job done without any extra steps.